Returns

You must contact us at admin@squishink.com for all eligible returns to start a return, exchange, or refund process.

Return Cost

Since every product is made to order, we don't accept returns or exchanges for buyer's remorse, wrong size, or wrong color. If an order arrives damaged, defective, or misprinted, you can request a free reshipment or a refund; there is no need to send the item back.

30 Days to Return

You must report any quality issue or lost package within 30 days of the delivery date (or the estimated delivery date, for packages that never arrived). Claims submitted after that window can't be honored.

Returns and Exchanges

You're eligible for a free reshipment or refund if:

• The product arrived damaged or defective (for example, a manufacturing error, warped print, or ink issue).

• The design was misprinted (wrong placement, wrong colors, wrong item).

• The package was lost in transit.

For quality issues, you'll need to provide a clear photo of the affected product. If several items with the same design are affected, include one photo showing all of them together.